Privacy Policy
Russian Nails NY LLC (d/b/a GORGEOUS GORGONA)
Last updated: 02/06/2026
This Privacy Policy explains how Russian Nails NY LLC, doing business as GORGEOUS GORGONA (“Russian Nails,” “GORGEOUS GORGONA,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, book services, communicate with us, or otherwise interact with us (collectively, the “Services”).
If you do not agree with this Privacy Policy, please do not use our Services.
If you have questions, contact us at midtown@russiannails.com.
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1) INFORMATION WE COLLECT
We may collect the following categories of personal information:
A. Information you provide to us
• Name
• Phone number
• Email address
• Appointment details and service preferences
• Communications you send to us (including messages, inquiries, and support requests)
• Instagram, Facebook, Google accounts
• Email address
B. Booking and payment information (Boulevard)
We use Boulevard to manage appointments, client profiles, and payments. When you book or pay for services, Boulevard may collect and store information such as:
• Contact information
• Appointment history
• Payment and transaction details
We do not directly store full payment card details on our website. Payments are processed through Boulevard and its payment partners.
C. Customer support information (Zendesk)
We use Zendesk to manage customer communications and support requests. If you contact us, your messages and related contact information may be stored in Zendesk.
D. Information collected automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Referring URLs
• General location inferred from IP address (approximate)
We collect this information through cookies and similar technologies.
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2) HOW WE USE YOUR INFORMATION
We use personal information to:
• Provide and manage appointments and services
• Process payments and manage transactions
• Communicate with you about bookings, changes, and service-related updates
• Respond to questions and customer support requests
• Improve our website, services, and customer experience
• Monitor, prevent, and detect fraud or security issues
• Comply with legal obligations and enforce our rights
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3) COOKIES, ANALYTICS, AND ADVERTISING
We may use cookies, pixels, and similar technologies for:
• Website functionality
• Website analytics
• Advertising and conversion measurement
We use Google Analytics to understand how visitors use our website and to improve performance.
We may also use tools from Meta (Facebook/Instagram) and Google to measure advertising performance, deliver relevant ads, and conduct remarketing.
You can control cookies through your browser settings. If you disable cookies, some site features may not work properly.
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4) HOW WE SHARE PERSONAL INFORMATION
We may share personal information with trusted third parties that help us operate our business, such as:
• Boulevard (appointments, client management, payments)
• Zendesk (customer support communications)
• Website hosting and IT providers
• Analytics and advertising providers (including Meta and Google)
We may also disclose personal information:
• To comply with law, legal process, or government requests
• To protect the rights, safety, and security of our business, staff, and customers
• In connection with a business transaction (e.g., merger, acquisition, or sale of assets)
We do not share personal information except as described in this Privacy Policy.
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5) VIDEO SURVEILLANCE IN OUR SALON
For safety and security purposes, we use video surveillance in our salon location.
Video footage may be used to:
• Prevent theft and fraud
• Protect customers and staff
• Investigate safety incidents or disputes
Footage is generally retained for up to 30 days, unless required longer for an investigation or legal obligation.
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6) DATA RETENTION
We retain personal information as long as reasonably necessary to:
• Provide our services
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal, accounting, and tax obligations
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7) DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system can be guaranteed to be 100% secure.
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8) CHILDREN’S PRIVACY
Our Services are not intended for children under 18, and we do not knowingly collect personal information from children.
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9) YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, or deletion.
To make a request, contact us at midtown@russiannails.com.
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10) CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
• Know what personal information we collect, use, and disclose
• Request deletion of certain personal information
• Opt out of the “sale” or “sharing” of personal information (as defined by California law)
• Not be discriminated against for exercising your rights
We do not sell personal information for money.
We may share limited information with advertising partners (such as Meta and Google) for marketing, analytics, and measurement, which may be considered “sharing” under California law.
To exercise your California privacy rights, contact us at midtown@russiannails.com.
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11) CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be effective when posted on our website.
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12) CONTACT US
Russian Nails NY LLC (d/b/a GORGEOUS GORGONA)
62 W 38th St
New York, NY 10018
United States
Email: midtown@russiannails.com